<p>Should you need further assistance, please contact us...</p>
<h2>On the chat</h2>
<p><em>Available from Monday to Friday (except on holidays) from 9am to 12am and from 2pm to 5:30pm.</em></p>
<p>On the lower right hand side of the screen, you will find a messaging button that will allow you to access our chat.&nbsp;</p>
<p>Every question will be answered by one of our colleague located in Lyon, France.&nbsp;</p>
<h2>By email</h2>
<p>You can send us an email on service.clients@sis-id.com and our team will give you an answer as soon as possible.&nbsp;</p>


Should you need further assistance, please contact us...
On the chat
Available from Monday to Friday (except on holidays) from 9am to 12am and from 2pm to 5:30pm.
On the lower right hand side of the screen, you will find a messaging button that will allow you to access our chat. 
Every question will be answered by one of our colleague located in Lyon, France. 
By email
You can send us an email on service.clients@sis-id.com and our team will give you an answer as soon as possible. 

Contact Us

[Control] Company IDs supported on My Sis ID - per country 

[Control] Bank details composition by country

[Control] What to do based on the score?

[Control] Mass Verification

[Control] What is a VIBAN (Virtual Iban)

[Control] My vendor’s bank details are certified by Sis ID yet the score is still red or orange 

[Control] French micro-entrepreneur: “closed” or “unknown” company

[Control] Verify a factoring IBAN

[Control] The Uniqueness of German Companies

[Control] Checking a third party using the company name

[Invitation] Company IDs by country for invitation

[Invitation] How to make sure your vendor receives the invitation and uses it ? (📎 Document ressource)

[Invitation] How to invite my vendors ?

[Invitation] Send invitations to several companies at once

[Invitation] How can I check the IBAN registered by my vendor ?

[Invitation] Reminders sent to your third party

[Invitation] Track your vendors' registration

[Registration] Creating your account in a few steps

[Registration] Attaching your companies to your account

[Registration] Validate your telephone number 

[My Sis ID account] I lost/forgot my password

[My Sis ID account] I already have an account but someone is inviting me

[My Sis ID account] How to add or delete a telephone number

[My Sis ID account] How to add a new IBAN to my company

[My Sis ID account] How to add several bank details for my company at once 

[My Sis ID account] E-mail notifications

[My Sis ID] Report a potential fraudulent IBAN

[My Sis ID] How to export data ?

[Controls] Explanation of the reasons reported by SEPAmail Diamond

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